Privacy Policy of eskatepoint.com, a store operated by the company Venarte Spółka Z Ograniczoną Odpowiedzialnością [Limited Liability Company]
NIP [Tax ID]: 6762706397 | KRS [National Court Register]: 0001204278 | REGON [National Business Registry]: 543192134
Note: We value the trust you place in us. Therefore, we emphasize the highest standards of transaction security and the privacy of customer information. Please read the following statement to learn about our information gathering and dissemination practices. Our privacy policy is subject to change at any time without notice. To ensure you are aware of any changes, please review this policy periodically. By visiting this Website, you agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use or access our Website. Use of the Website alone constitutes your express consent to our use and disclosure of your personal data in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
1. General Provisions
1.1. The document based on the principles and handling of data of individual Clients of the Service is available at eskatepoint.com (Privacy Policy).
1.2. Personal data means information that can identify the Service Client or another person providing data to the Store’s website—examples include name and surname, telephone number, e-mail address, and the delivery address for purchases made via eskatepoint.com. By the term “processing” or “to process,” we understand activities and operations performed on your personal data (e.g., their creation or setting up for the purpose of service execution).
1.3. The Administrator of the personal data database provided by customers via account registration or purchases made at eskatepoint.com is the company Venarte Sp. z o.o. with its registered office at: ul. Słomiana 24/100, 30-316 Kraków, NIP number: PL 6762706397 and REGON: 543192134, entered into the National Court Register (KRS): 0001204278.
1.4. The basis for personal data processing is the consent of the customers, as well as authorization to analyze data for the purposes of eskatepoint.com, for the purpose of executing, fulfilling, and settling transactions within the framework of transaction performance, and for their archiving.
1.5. The Service Provider processes personal data in accordance with the norms of Polish law and complies with the privacy protection principles of Service Recipients applicable under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
1.6. Clients may browse the assortment of the online store eskatepoint.com without prior registration and providing their personal data; however, for services regarding order fulfillment or account registration, the personal data indicated in point 2.1 is mandatory.
2. Scope and Purpose of Personal Data Processing
2.1. The Administrator processes the following data: name and surname, delivery address, e-mail address, telephone number, as well as the company name, tax identification number (NIP), and company address—if the Client is an entrepreneur.
2.2. Personal data of Clients provided during Registration are used for the following purposes:
Contacting the Client regarding their orders,
Servicing the Client’s account, including the registration process,
Logging into the account which is a sub-page of the store to control orders placed by the Client,
Concluding a sales agreement for products available in the store eskatepoint.com,
Keeping accounting books,
Organizing the delivery of ordered products,
Handling complaints,
Managing the return of purchased goods,
Other activities related to the conclusion or performance of sales agreements.
2.3. The Client may consent to the processing of their personal data for marketing purposes, in particular to receive commercial information electronically or by telephone, by checking the appropriate option in the registration form. In the event of such consent, the Client will receive information about promotions or discount campaigns via the eskatepoint.com Newsletter to the e-mail address or telephone number provided by them.
2.4. During the use of the Service, Client data is also automatically collected. This data may be collected in the Service’s system logs, through Cookies, and by the Beacon system. The Administrator informs that from the moment the Client connects to the Service, information regarding the number (including IP) and type of the Client’s terminal device from which the Client connects to the Service appears in the System logs. The Service Provider informs that, in accordance with the law, it also processes data regarding the number (including IP) and type of the Client’s terminal device, the time of the Client’s connection with the Service, and other operational data regarding the Client’s activity on the Website. The data described above are processed for technical purposes, to adapt the Service to the needs of Clients, and to collect general statistics regarding the functioning of the Service.
2.5. The Administrator uses cookies to collect information related to the Client’s use of the Service. Cookies constitute IT data, in particular small text files, saved and stored on devices through which the Client uses the Service, enabling: identification of the Client and showing that they are logged in; maintaining the Client’s session (after logging in), thanks to which the Client does not have to re-enter the Login and Password on every sub-page of the Service; remembering products added to the cart for the purpose of placing an order; remembering data from completed order forms or login data to the store; adapting and optimizing the Service to the needs of Clients; creating statistics on Service sub-page ratings; personalization of marketing messages; ensuring the security and reliability of the Service.
2.6. The Administrator uses two types of cookies:
Session cookies: are stored on the User’s Device and remain there until the session of a given browser ends. The saved information is then permanently deleted from the Device’s memory. The session cookies mechanism does not allow the downloading of any personal data or any confidential information from the User’s Device.
Persistent cookies: are stored on the User’s Device and remain there until they are deleted. Ending the session of a given browser or turning off the Device does not delete them from the User’s Device. The persistent cookies mechanism does not allow the downloading of any personal data or any confidential information from the User’s Device.
2.7. Most browsers allow the storage of cookies on the user’s device by default. Users can change these settings. The web browser allows the deletion of cookies. It is also possible to change settings to automatically block cookies. Detailed information can be found in the help file of the web browser or in the “tools/preferences/settings” of the web browser.
2.8. Browsed resources are identified by URLs. Furthermore, the following may be subject to subscription [logging]: a) time of arrival of the request, b) time of sending the response, c) name of the client station – identification carried out by the HTTP protocol, d) information about errors that occurred during the execution of the HTTP transaction, e) URL address of the page previously visited by the user (referer link) – in the case where the transition to the Service took place via a link, f) information about the user’s browser, g) information about the IP address. (The above data are not associated with specific persons browsing the service.)
2.9. The Personal Data Database Administrator ensures the possibility of removing personal data from the maintained collection, in particular removing the Client Account. However, the Administrator may refuse to remove personal data:
if the Client has not settled all amounts due to the Seller or has violated applicable laws, and the retention of personal data is necessary to clarify these circumstances and determine the Client’s liability, or
when there is another legal basis, resulting e.g. from financial law, which imposes an obligation on the Administrator to process the data, or
in the case of Clients who have made purchases in the store eskatepoint.com, until the expiration of the limitation period for potential civil claims, i.e., 10 years. If it turns out that the Administrator is legally obliged to continue processing the Client’s data after their request for deletion, the Client will be informed of this.
3. Personal Data Protection
3.1. The Administrator protects the provided personal data and makes every effort to secure it against unauthorized access or use.
3.2. Personal data are stored by the Administrator for the period the Client possesses an Account on the service eskatepoint.com and for the time of delivery, the time of handling complaints, or for the needs of potential court proceedings.
3.2. Access to personal data is granted only to the administrator, who does not share this information with third parties, except for the exceptions described below.
3.3. The Administrator shares the Client’s personal data with the Supplier to the extent necessary to perform the Delivery.
3.4. The Client’s personal data may be transferred to payment system operators (in the case of choosing this form of payment).
3.5. eskatepoint.com may cooperate with third parties (e.g., specialized data storage or analytical service providers) to provide services to these entities. In such a case, these entities are not authorized to use the Clients’ personal data on their own behalf (the data will always be processed on behalf of and for the needs of eskatepoint.com), and their activity is subject to the provisions of applicable law and this Privacy Policy.
3.6. The Administrator reserves the right to disclose selected information regarding the Client to competent authorities or third parties who submit a request for such information, based on an appropriate legal basis and in accordance with applicable laws.
4. Rights and Obligations of the Client
4.1. Every client has the right to access the content of their personal data, the right to correct them, supplement them, and, subject to section 2.9, the right to cease data processing and to have them deleted. To exercise these rights, the Client may contact the Database Administrator by sending an e-mail to: eskatepoint@gmail.com or by letter to the Seller’s address: Venarte Sp. z o.o. with its registered office in Kraków (address: ul. Słomiana 24/100, 30-316 Kraków).
4.2. In the case where the Administrator uses [data] for the required sending of information electronically (e.g., e-mail, SMS, and others), the person responsible [authorized] described above has the right to withdraw. To do this, one should help in withdrawing consent to receive information by sending an e-mail to: eskatepoint@gmail.com or by letter to the Seller’s address: Venarte Sp. z o.o. with its registered office in Kraków (address: ul. Słomiana 24/100, 30-316 Kraków).
4.3. If a client places personal data of other persons in the service (including their name and surname, address, telephone number, or e-mail address), they may do so only on the condition that they do not violate the laws and rights concerning those persons.
4.4. Every client has the right to lodge a complaint with the supervisory authority for personal data protection regarding the way in which eskatepoint.com uses the client’s personal data. Below are the contact details of the supervisors.
General Inspector for Personal Data Protection: Office of the General Inspector for Personal Data Protection (GIODO), Address: ul. Stawki 2, 00-193 Warsaw, Poland Telephone number: +48 22 53 10 440 Fax number: +48 22 53 10 441 e-mail: kancelaria@giodo.gov.pl; desiwm@giodo.gov.pl www: http://www.giodo.gov.pl/
5. Questions?
Please contact us regarding questions concerning this element. E-mail: eskatepoint@gmail.com Mail: Venarte Sp. z o.o., ul. Słomiana 24/100, 30-316 Kraków, Poland.